Business hours include customer work and the work around it: administration, quotations, acquiring customers, marketing and business training. AdMemo combines hours from work orders with the internal hours you add yourself.
The 1,225-hour criterion is relevant to certain Dutch entrepreneur deductions. Reaching that total does not by itself establish eligibility. Check the Belastingdienst's hours-criterion conditions for your situation.
Which hours you add here
Record internal, non-billable activities such as administration, quotations, customer acquisition, website work, marketing, training, preparation and aftercare. Billable hours from work orders already appear in the hours overview; do not enter those a second time.
In Overview → Business hours, the source identifies each entry:
- Work order — hours taken from a work order. Manage these through the originating work order.
- Business hours — internal hours entered in this section.
The Counts towards the hours criterion setting determines whether an entry contributes to that counter.
Add hours by voice
- Open Mileage & Hours and select Business hours.
- Choose Record.
- Say what you did, how long it took and when. For example: “This morning I spent two hours preparing quotations for prospective customers.”
- Review the date, duration, category, description and criterion setting.
- Correct uncertain fields and save the reviewed entries.
Add hours manually
Choose Add manually and fill in:
- Date — when the activity took place.
- Hours and Minutes — the time spent.
- Category — the type of business activity.
- Counts towards the hours criterion — check whether the activity should count.
- Description — a short, specific account of the work.
Business-hour categories
AdMemo uses twelve categories. English labels refer to the same underlying Dutch bookkeeping categories:
| Category | Typical activities |
|---|---|
| Administration | Invoices, payments and bookkeeping. |
| Quotations | Preparing and sending quotes. |
| Customer acquisition | Finding and contacting prospective customers. |
| Travel time | Travel to customers or suppliers. |
| Unbilled customer meetings | Discussions that you do not invoice. |
| Project preparation | Preparation before an assignment. |
| Aftercare / support | Follow-up after an assignment. |
| Marketing | Promotion, social media and advertising. |
| Website / content | Work on your website or content. |
| Business training | Courses and professional development. |
| Business development | Strategy, planning and developing the business. |
| Other internal | Activities that do not fit the other categories. |
Choose the category that describes the work best. The criterion setting, rather than the category label alone, controls the hours counter.
Review your progress
Open Overview → Business hours to see:
- Total hours — all registered hours in the selected period.
- Hours criterion — the hours marked as counting.
- Progress towards 1,225 hours — the progress indicator.
Check the period before interpreting the totals. Review your record regularly so that customer work and internal activities are both recorded accurately.
Export the evidence
Select the required period in Overview → Business hours and choose the business-hours download. Keep clear descriptions and supporting records so the export explains how you spent the time.
Next steps: